ChinGroups support
Email support@chingroups.com for app support, privacy questions or community safety concerns. Include your group name, app version and a description of the problem. Never send your password, sign-in code or full payment-card details.
Group records and access
Your group administrator manages memberships, contact details, projects and recorded contributions. Ask them to correct a record or confirm group access. ChinGroups records contributions but does not process or refund payments.
Report or block content
Open Safety on a post or comment to report it or block its author. Manage blocked authors in My group → Settings. Administrators can open Review posts and reports from Home. We aim to review abuse reports within 24 hours.
Delete an account
Open My group → Settings → Account settings → Delete my account. Email-code members use My group → Settings → Delete my account. Deletion normally completes immediately, with any remaining processing completed within 30 days. Transfer ownership first if a group you own must remain active. Read the privacy policy for retention details.
Community standards
Do not post harassment, threats, hate speech, sexually exploitative material, illegal content or someone else’s private information without permission. Only upload content you own or are authorized to share. Read the community terms.